PRIVACY POLICY
Effective date: July 19, 2026
This Privacy Policy explains how NP.SKYTHELIMIT LIMITED ("Company," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit [WEBSITE URL], place an order, create an account, contact us, subscribe to marketing communications, or otherwise use our website and related services (collectively, the "Services").
This Privacy Policy is intended primarily for consumers in the United States. It should be read together with our Terms of Service and any additional notices displayed when personal information is collected.
1. COMPANY INFORMATION
Company name: NP.SKYTHELIMIT LIMITED
Business Registration Number: 77043469
Registered address: UNIT 2A, 17/F, GLENEALY TOWER, NO. 1 GLENEALY, CENTRAL, HONG KONG
Privacy contact: [CONTACT EMAIL ADDRESS]
2. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with the Services, we may collect the following categories of personal information:
2.1 Contact and identification information
This may include your name, billing address, shipping address, email address, telephone number, and other information you provide to identify yourself or receive an order.
2.2 Account information
If customer accounts are available, we may collect your login credentials, account preferences, saved addresses, order history, and other account-related information.
2.3 Order and commercial information
This may include products viewed, items added to a shopping cart, purchases, returns, refunds, discounts, promotions used, product reviews, and other information about your transactions or shopping preferences.
2.4 Payment information
Payments are processed by Shopify and other payment providers made available at checkout. These providers may collect payment card details, billing information, authentication information, and fraud-prevention data. We generally do not receive or store complete payment card numbers or card security codes.
2.5 Customer service and communications
We may collect messages, emails, chat records, social media communications, product reviews, photographs, attachments, and other information you choose to provide when contacting us or interacting with the Services.
2.6 Device and online activity information
We and our service providers may automatically collect your IP address, browser type, device type, operating system, device identifiers, referring pages, pages viewed, links clicked, searches, shopping-cart activity, approximate location derived from your IP address, access dates and times, and information about how you use the Services.
2.7 Marketing and preference information
This may include your email or SMS subscription status, communication preferences, responses to promotions, advertising interactions, and inferred interests or preferences.
2.8 Information from third parties
We may receive information from Shopify, payment providers, fraud-prevention providers, delivery partners, analytics providers, advertising partners, social media platforms, customer-review providers, and other service providers, where permitted by law.
We do not intentionally request Social Security numbers, government identification numbers, biometric information, health information, precise geolocation, or information about race, religion, sexual orientation, or other highly sensitive characteristics through the Services.
3. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
- Directly from you, including when you place an order, create an account, complete a form, contact us, submit a review, or subscribe to marketing;
- Automatically through cookies, pixels, software development kits, server logs, and similar technologies;
- From service providers and business partners, including Shopify, payment providers, fulfillment partners, carriers, analytics providers, and advertising platforms;
- From social media platforms when you interact with our pages, advertisements, or social features; and
- From publicly available sources where permitted by law.
4. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
- Provide, operate, maintain, and improve the Services;
- Create and manage customer accounts;
- Process, confirm, fulfill, deliver, return, and refund orders;
- Process payments and offer available payment options;
- Communicate about orders, deliveries, returns, refunds, and customer-service requests;
- Personalize content, product recommendations, and the shopping experience;
- Send marketing emails or text messages when permitted by law and in accordance with your choices;
- Measure website performance and understand how customers use the Services;
- Display and measure advertising, including interest-based or targeted advertising;
- Collect and publish product reviews where you choose to submit them;
- Detect, investigate, and prevent fraud, abuse, security incidents, chargebacks, and illegal activity;
- Enforce our terms, protect our rights, and resolve disputes;
- Comply with legal, tax, accounting, regulatory, and law-enforcement obligations; and
- Carry out a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
5. PAYMENTS AND BUY NOW, PAY LATER SERVICES
Payment information is processed by the payment method or payment provider selected at checkout. Their collection and use of personal information are governed by their own privacy notices and terms.
If Klarna or another buy now, pay later provider is offered and selected, we may provide that provider with contact, order, and transaction information so it can determine eligibility, process the transaction, prevent fraud, and provide its services. The provider may conduct its own assessment and will process information under its own privacy policy.
6. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients when reasonably necessary:
6.1 E-commerce platform and hosting providers
Our store is powered by Shopify. Shopify processes personal information to provide hosting, checkout, security, analytics, and other commerce services.
6.2 Payment and fraud-prevention providers
We may disclose information to payment processors, banks, card networks, buy now, pay later providers, authentication providers, and fraud-prevention services.
6.3 Fulfillment and delivery providers
We may disclose names, shipping addresses, telephone numbers, order details, and related information to suppliers, fulfillment partners, warehouses, customs agents, and delivery carriers so they can prepare and deliver orders.
6.4 Technology and business service providers
We may use providers for website operation, cloud storage, customer support, email and SMS delivery, accounting, returns, product reviews, data analysis, security, and technical support.
6.5 Analytics and advertising partners
We may disclose device identifiers, IP addresses, cookie identifiers, browsing activity, purchase events, and similar information to analytics and advertising partners. Depending on the applicable state law, some of these disclosures may be considered "selling," "sharing," or processing for targeted advertising. See Section 8 for opt-out choices.
6.6 Professional advisers and authorities
We may disclose information to lawyers, accountants, insurers, auditors, regulators, courts, law-enforcement agencies, or other authorities when reasonably necessary to comply with law, protect rights or safety, investigate misconduct, or establish or defend legal claims.
6.7 Business transactions
Personal information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.
We do not sell personal information for money. However, the use of advertising cookies or pixels and the disclosure of online activity to advertising partners may be treated as a "sale" or "sharing" under certain U.S. state privacy laws.
7. COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small text files stored on a browser or device. We and our service providers may use cookies, pixels, tags, local storage, and similar technologies for the following purposes:
7.1 Strictly necessary cookies
These technologies are required for essential functions such as page navigation, shopping-cart operation, checkout, account login, payment processing, fraud prevention, and security. Disabling them may prevent parts of the Services from working properly.
7.2 Functional cookies
These technologies remember choices such as language, region, login status, and other preferences in order to provide a more personalized experience.
7.3 Analytics cookies
These technologies help us understand traffic, page performance, customer journeys, and how visitors interact with the Services.
7.4 Advertising cookies
These technologies may be used to measure campaigns, limit repeated advertisements, build audiences, and display advertisements based on activity across websites or services.
You may manage non-essential cookies through the cookie or privacy settings displayed on the Website, where available. You may also change your browser settings to block or delete cookies. Blocking certain cookies may affect website functionality.
Some browsers offer a "Do Not Track" signal. Because there is no single industry standard for responding to that signal, we do not respond to it in a uniform manner. Where required by applicable law, we process recognized opt-out preference signals such as Global Privacy Control as a request to opt out of sale, sharing, or targeted advertising for the browser or device sending the signal.
8. TARGETED ADVERTISING AND YOUR PRIVACY CHOICES
We may work with advertising platforms to display and measure advertisements. These partners may use cookies, pixels, or similar technologies to collect information about your device and activity over time and across different websites or services.
Depending on where you live, this activity may be considered a sale of personal information, sharing for cross-context behavioral advertising, or targeted advertising.
Where applicable, you may opt out by:
- Selecting the "Your Privacy Choices" or "Do Not Sell or Share My Personal Information" link in the Website footer;
- Adjusting the Website's cookie or privacy settings;
- Using a browser or extension that sends a recognized Global Privacy Control signal; or
- Contacting us at [CONTACT EMAIL ADDRESS].
An opt-out is generally associated with the browser and device used to submit it. You may need to repeat your choice if you use another device or browser or clear your cookies.
9. EMAIL AND TEXT MESSAGE MARKETING
If you subscribe to marketing emails, you may unsubscribe at any time by selecting the unsubscribe link included in each marketing email.
If you expressly consent to receive marketing text messages, you may opt out by replying STOP to a message. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.
Opting out of marketing does not prevent us from sending non-promotional communications concerning orders, transactions, security, policy changes, or customer-service requests.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, complete transactions, maintain business and tax records, prevent fraud, resolve disputes, enforce agreements, and comply with legal obligations.
Retention periods vary according to the type of information, the nature of our relationship with you, legal or accounting requirements, security needs, and applicable limitation periods. When personal information is no longer required, we may delete it, de-identify it, or store it securely until deletion is reasonably possible.
11. U.S. STATE PRIVACY RIGHTS
Depending on your state of residence and subject to applicable exceptions, you may have the right to:
- Confirm whether we process your personal information;
- Access or obtain a copy of personal information we hold about you;
- Correct inaccurate personal information;
- Request deletion of personal information;
- Obtain certain information in a portable format;
- Opt out of the sale of personal information;
- Opt out of sharing for cross-context behavioral advertising or targeted advertising;
- Limit certain uses or disclosures of sensitive personal information;
- Opt out of certain profiling that produces legal or similarly significant effects;
- Appeal our decision regarding a privacy request; and
- Receive equal service and not be discriminated against for exercising a privacy right.
These rights are not absolute. We may deny or limit a request where permitted by law, including when information is needed to complete a transaction, maintain security, prevent fraud, comply with law, exercise legal rights, or retain required business records.
11.1 Submitting a request
You may submit a privacy request by:
- Emailing [CONTACT EMAIL ADDRESS] with the subject line "Privacy Request"; or
- Using the privacy request or "Your Privacy Choices" link displayed in the Website footer.
Please describe the request and provide enough information for us to identify the relevant records. Do not send complete payment card details, account passwords, or other unnecessary sensitive information by email.
11.2 Verification
We may take reasonable steps to verify your identity and authority before completing a request. The information requested for verification will depend on the nature and sensitivity of the request. If we cannot verify a request, we may be unable to fulfill it.
11.3 Authorized agents
Where permitted by law, you may use an authorized agent to submit a request. We may require proof that the agent has permission to act for you and may ask you to verify your identity directly.
11.4 Appeals
If we deny a request and your state law provides a right to appeal, you may appeal by replying to our decision or emailing [CONTACT EMAIL ADDRESS] with the subject line "Privacy Appeal."
12. NOTICE TO CALIFORNIA RESIDENTS
This section supplements the rest of this Privacy Policy for California residents.
During the preceding 12 months, we may have collected the following categories of personal information, as defined by California law:
- Identifiers, such as name, email address, postal address, telephone number, IP address, device identifiers, and account identifiers;
- Customer-record information, such as contact details, billing information, and payment information processed by payment providers;
- Commercial information, such as products viewed or purchased, shopping-cart activity, returns, refunds, reviews, and transaction history;
- Internet or other electronic network activity, such as browsing activity, interactions with the Website, advertisements, and device information;
- Approximate geolocation derived from an IP address and location information contained in billing or shipping addresses;
- Audio, electronic, or visual information that you choose to provide in customer-service communications or product reviews;
- Inferences drawn from shopping activity or interactions, such as likely preferences and interests; and
- Sensitive personal information, such as account login credentials and payment information, where collected or processed to provide requested products or services.
The sources of this information are described in Section 3. The purposes for collection and use are described in Section 4. The categories of recipients are described in Section 6.
We may disclose these categories to service providers or contractors for business purposes. We may also disclose identifiers, device information, internet activity, and inferences to advertising partners in a manner that may constitute "sharing" under California law.
We do not sell personal information for monetary payment. We do not knowingly sell or share the personal information of consumers under 16 years of age.
California residents may have rights to know, access, correct, delete, opt out of sale or sharing, limit certain uses of sensitive personal information, and receive non-discriminatory treatment. Instructions for exercising these rights appear in Section 11.
If we offer a financial incentive related to the collection or use of personal information, we will provide a separate notice describing the material terms before you participate. Participation will be voluntary.
California's "Shine the Light" law may permit certain residents to request information about disclosure of personal information to third parties for their own direct-marketing purposes. Requests may be sent to [CONTACT EMAIL ADDRESS] with the subject line "California Shine the Light Request."
13. CHILDREN'S PRIVACY
The Services are intended for a general audience and are not directed to children under 13 years of age. We do not knowingly collect personal information online from children under 13.
If you believe a child under 13 has provided personal information through the Services, please contact us at [CONTACT EMAIL ADDRESS] so we can review and delete the information where required.
14. DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission, payment system, or electronic storage method is completely secure. We therefore cannot guarantee absolute security. You are responsible for keeping account credentials confidential and should contact us if you believe your account or information has been compromised.
15. INTERNATIONAL DATA TRANSFERS
NP.SKYTHELIMIT LIMITED is established in Hong Kong, and our service providers may operate in the United States, Canada, Hong Kong, Singapore, and other countries. Personal information may therefore be processed or stored outside your state or country of residence, where privacy laws may differ.
Where required, we use reasonable contractual, technical, and organizational safeguards to protect personal information transferred across borders.
16. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to websites, applications, payment providers, social networks, or services operated by third parties. Their privacy practices are governed by their own policies. We are not responsible for the content, security, or privacy practices of third parties.
17. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our practices, technologies, Services, or legal obligations. The updated version will be posted with a revised effective date.
If changes are material, we may provide additional notice where required by law. We encourage you to review this Privacy Policy periodically.
18. CONTACT US
For questions, complaints, or requests concerning this Privacy Policy or our handling of personal information, contact:
NP.SKYTHELIMIT LIMITED
Business Registration Number: 77043469
UNIT 2A, 17/F, GLENEALY TOWER
NO. 1 GLENEALY, CENTRAL
HONG KONG
Email: [CONTACT EMAIL ADDRESS]
